How important is service to a restaurant experience?
Thu, 20 Dec 2012 16:25:28 GMT
Gauging the right level of customer service is vital to ensure that diners remember a restaurant's food and not substandard attention from staff.
View Full Story
Is beer tax responsible for fewer people visiting pubs?
Thu, 20 Dec 2012 16:22:13 GMT
While pubs feel the pressure from increased beer tax there are things which can be done to help draw customers in.
View Full Story
What is the purpose of a food critic in modern times?
Thu, 20 Dec 2012 10:22:39 GMT
Despite the proliferation of customer-generated reviews, the food critic still plays an important role in the modern hospitality industry.
View Full Story
Improve your customers' safety by being fire secure
Tue, 18 Dec 2012 16:05:37 GMT
Fire safety is an important part of running a successful and well-regarded hospitality business.
View Full Story
Is Djokovic's donkey cheese idea a good one or a big mistake?
Mon, 17 Dec 2012 10:14:24 GMT
Donkey cheese could prove a massive hit for the tennis champion who has taken a brave gamble.
View Full Story
Is live music a good way to bring in customers?
Thu, 13 Dec 2012 07:59:51 GMT
Fewer venues are licensed to play live music than two years ago.
View Full Story
What does the burger crackdown mean for the restaurant industry?
Wed, 12 Dec 2012 16:09:12 GMT
Talk of banning burgers sold rare and medium-rare could have a wider impact on the restaurant world.
View Full Story
Should London pubs have World Heritage status?
Wed, 05 Dec 2012 15:14:17 GMT
Students at Kingston University are working on an application to obtain UNESCO world heritage status for the London pub.
View Full Story
Why fake reviews are a futile exercise
Wed, 28 Nov 2012 12:18:39 GMT
Hospitality establishments should stay away from writing fake reviews on the internet and invest in productive feedback schemes instead.
View Full Story
Average restaurant spend may be up, but is it all good news?
Tue, 27 Nov 2012 16:21:20 GMT
Diners are spending more money per head in restaurants and pubs, but the profit is not going to the establishments.
View Full Story
